FAQ
Can we connect SDD 2ST7210 & SFM7804 to Canon G1 Booklet Trimmer?
Yes, that is possible. Get in touch for the possibilities.
What is the difference between the BLM200 (BLM6200) and BLM6400?
The difference is the productivity and different staple heads.
Can we use SDD SFM7714 behind the 2ST7210?
No, unfortunately not. The SFM7714 only works in combination with Canon F1/G1 Front Trimmer.
Do you have offline 2-Side Trimmer Solution?
Yes, click here to check it out.
Can I order spare parts?
Yes, send an e-mail to sales@sdd.nl and we will get in touch with you!
I need Service help, who should I contact?
Send an email to service@sdd.nl or call +31 578 662667. You can also use whatsup chat to contact us.
I would like to know which applications can be made with the SDD Booklet Makers
If you want to know more, send an email with your specific questions, job and/or media to info@sddbv.com and we will support you with the process of choosing correctly what you need.
I would like to know which applications can be made with the SDD 2-Side Trimmer Solutions
If you want to know more, send an email with your specific questions, job and/or media to info@sddbv.com and we will support you with the process of choosing correctly what you need.
What is the smallest booklet size when using the SDD 2-Side Trimmer (top and bottom cut)?
The smallest booklet size is 120 x 120mm or 4,3/4” x 4,3/4”
What is the smallest booklet size when using the SDD 2-Side Trimmer (top and bottom cut) in line with the Canon Booklet Finisher?
The smallest booklet size is 140 x 140mm or 5,5” x 5,5”
How often should we be sharpening or replacing the cutter blades in the 2-Side Trimmer?
Normally we state 250K booklets based on 4 sheets booklet 80gsm media, but it depends on customer, media and usage.
I am looking for a User, Service or Installation Manual
If you send us an email at service@sdd.nl, we will send you what you need.
Could you please advise where and how to download Firmware of the machine?
If you send us an email at service@sdd.nl, we will send you what you need.
Why to choose for the SDD Booklet Makers?
High productivity, unmatched speed, dynamic system, for long production runs in different market segments. Designed for Black and White toner printers, Colour toner printers and High Speed Inkjet printers.
SDD has its own R&D and production facilities in Emst with a focus upon high reliability and longevity for its products. It also provides full service and marketing support for its customers.
Service support not only involves providing spare parts and consumables but also providing training for technicians, and support for customer events and exhibitions. Furthermore, SDD provides customers with complete marketing and sales support with appropriate product documentation, as well as participation worldwide in local and national customer events.
Contact us for the support you need!
Support
SDD develops and manufactures a range of finishing systems for distribution by digital printer partners worldwide. SDD prides itself on the extremely high reliability and longevity of its products. Nevertheless, regular preventative maintenance is an essential part of customer support. Therefore, SDD provides full service back up tailored to suit each printer manufacturer.
Support is provided in a number of ways:
Spare parts are available for all SDD finishing systems. Parts are provided for preventative maintenance as well as for on-demand requests. And, SDD is able to provide fast dispatch of parts worldwide. Technician support provided by phone or email. In order to maintain a high level of customer satisfaction it is necessary to provide fast and professional support when requested. Fully trained SDD personnel are on hand to quickly answer technical queries that arise.
Training courses which can be carried out locally or at the SDD factory. These courses are designed to increase the competence and confidence of technicians when servicing SDD systems. A special service website containing all service documentation is available. Permission to access this website is given upon request.
Marketing Support
SDD provides full marketing support for its range of finishing systems. These include data sheets and brochures containing product specifications as well as features, functions and benefits. In addition there is special marketing website containing even more detailed information, photographs, and case studies for example. Access to this website is provided upon request.
Support is provided worldwide for marketing employees of printer manufacturers who need to support salespeople searching for solutions to customer applications. SDD recognises the need for fast turnaround when questions arise from the field. So, marketing support is available by phone or email depending upon the degree of urgency.
Showroom or exhibition support
SDD also provides full support for showroom or exhibition events worldwide. This is available upon request and includes the provision of machines where applicable.
For more than 20 years, SDD has provided marketing support for printer manufacturers as there is strong evidence that discussing finishing possibilities with customers not only results in incremental printer business but also in an increase to the average order value.